Who owns Written In Cloth and where are you based?
Written In Cloth is owned by textile artist Kristina Stacey and it is based on the south coast of England, United Kingdom.
What does Written In Cloth specialize in?
Written In Cloth specializes in naturally dyed textiles and accessories.
What dyes and mordants do you use for your fabric and yarn?
We use natural, plant based dyes. Some purchased from UK suppliers, some foraged as well as grown by Kristina's family. We use alum mordant, specifically aluminium acetate for plant based fibers and aluminium potassium sulphate for wool.
How do I care for my naturally dyed items?
You can machine wash any cotton items on 30C with a very mild, PH neutral detergent. Avoid prolonged exposure to direct sunlight ( ie do not keep your naturally dyed bag or scarf on a very sunny windowsill for weeks at a time as this can cause some fading).
Do you do custom orders?
Custom orders may be available upon request. Please contact us via email@example.com to enquire.
When will my order be shipped?
All stock items are shipped within two business days. Custom orders will be given a specific shipping time frame.
What are the shipping costs?
UK orders are shipped via Royal Mail First Class at a flat rate of £3.99. All other overseas orders are shipped via Airmail at a flat rate of £4.99. Please note, there is no tracking information available with these shipping methods however, we always obtain a proof of posting.
What are your Refund Policies?
We would love for all our customers to be happy with their orders. If for any reason you would like to return your purchased item, please do so within 28 days of purchase. All items have to be their original, unused condition. Please contact us before returning any items.
How do I contact you?
You can contact is via our Contact Form or email directly firstname.lastname@example.org